1. Some
very good reasons to wait for Joe Hall Roofing
2. Watch out for sales people pushing
you for a quick decision
3. Beware of insurance work hustlers
4. Make sure you evaluate "impact
resistant roofing" to stop the hail damage cycle
All Roofers are not
alike. This wrong assumption can cost you big money
There are a myriad
of ways a roof can go bad. Here are some good examples of a Roof
Gone Bad.
If your roof is
leaking; call us, and we will perform emergency repairs to get
you dry and keep you dry until permanent repairs can be
completed.
Otherwise, you don’t
have to hurry through the repair process.
Most homeowner’s
policy allow you $500-$1000 for emergency work. You can rest assured that you can solve
your immediate problem without being pushed into a re-roofing
decision by a professional storm chaser who might be better at
talking you into a bad buying decision that solving your roofing
problems in a permanent and reliable fashion.
You, the homeowner,
have a 2-year Texas Department of Insurance statute of limitations to address the claimed
value for storm damage. So there is really no pressing reasons
that require you to make a hasty decision. Take your time and
understand what you are getting into before proceeding.
Patience is a virtue
We want you to be
patient although that is not what you want to hear. Let us try
to explain why we want you to be patient.
Quality Roofing
companies like Joe Hall Roofing Inc. have a system for creating
quality roofing. We are a very busy roofing company. We have a
lot of customers. When hails strikes, the demand for roofing
repairs jumps way up. We begin to concentrate immediately on
getting clients and customers the emergency repairs that they
need. Your request for roofing repairs enters our automated tracking
system as soon as you call in. Your job will be slated for
inspection. As quickly as possible, a sales person will inspect
your roof and prepare an estimate and deliver it by the means
you requested- by email, or fax or postal service. You will find
the Joe Hall Roofing Door Hanger with information filled out
letting you know that we have been to your home. If you have not
seen this door hanger when you expected it, please call us back.
Someone might have taken it off of your door. We have a system
of procedures to insure that all work we do meets our very high
quality standards. We cannot rush roofing work, we cannot rush
the process because quality will suffer.
In fact, you should be
real careful with companies that are all ready to go to work on
your home. Why aren’t they busy? Did they just get into the
roofing business because they saw an opportunity to make some
money. Are they professional storm chasers who have just arrived
in town to take advantage of the business opportunity? Where is
their backlog of previously satisfied customers?
You need to ask
yourself
Why do they have so
much free time. Why are they able to get started tomorrow? Why
aren’t they busy? Are they watching out for their own
interests. You don’t want to deal with someone calling himself
or herself a roofer with whom quality is an after thought after
getting your business, and after getting your check and after
getting on down the road.
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1.
Some very good reasons to wait for Joe
Hall Roofing.
We have 25 years
experience in the Tarrant County roofing industry. We have been
a good community neighbor for 4 generations of Halls working and
building the future of North Texas. We have dealt with storm
damage many times. We understand the process and we understand
how to take care of our customers.
We have a big
footprint in North Texas on a 2-acre lot on Hwy 303 in
Arlington. We are highly visible and easily found by all our
customers. No chance for fly-by-night here. In fact we are
getting ready to invest in new buildings which will be the
groundwork for success in the next 25 years.
We have experienced
crews who have been with us for many years. They have seen every
type of problem and situation on a roof and can handle it in
stride. They take pride in every roof they complete. We are
proud of our award winning crews. We will not be hiring
temporary labor and giving them on-the-job training on your
roof.
Our sales people are
dedicated to delivering value to our customers. Our sales people
are not paid on a commission basis. They do prosper from profit
sharing and profits come from being successful and building
long-term relationships. Our sales people will not be rushing
you to bad decisions before you have all the facts. Instead, our
sales people lay out your options- giving you the pros and cons
of any option and not just the positives. We make sure you get a
roof that will perform well or we will not put it on. We will
not sell you what you want if it does not meet your needs. This
one sale is less important than the long-term relationship. We
feel a fully informed buyer will choose Joe Hall Roofing because
we represent the best combination of service and commitment and
price in the marketplace.
We are very
knowledgeable about roofing. In fact we have a training facility
for continuing education classes for builders, and architects
and home inspectors when they want to be more knowledgeable
about roofing. We are teachers at the local and at the state
level. To put it simply, we know what we are doing on your roof.
We are active
professionals in several Industry associations dedicated to
improving the quality of roofing services in every respect. We
are active members in the North Texas Roofing Contractors
Association; the Roofing Contractors of Texas, and the Midwest
Roofing Contractors association. We belong because we know it
helps our industry provide better service to customers as a
whole and helps maintain our own focus on what is critical to
success in the marketplace.
We are also very
active participants in bolstering the livability and
strengthening the fiber of our local community. We are active in
Rotary International and in several foundations and organizations whose
mission it is to meet special needs in our community, in our
state and in the world at large.
We know we will not be
able to serve everyone, but everyone at Joe Hall Roofing
believes that we are worth the wait. We are dedicated to our
customers having a very satisfactory experience with Joe Hall
Roofing. It shows we have thousands of happy customers who don’t
call anyone else. Check
some of their stories.
You really do need to
look at impact resistant roofing
materials to prevent a hail damage reoccurrence.
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2.
Watch out for sales people pushing you
for a quick decision
There will be roofers
at your door ready to help immediately. They will be pushing you
to make decisions, telling you that they will have to move on to
the next project unless you say yes right now.
You certainly do not
want to sign a contract that is an "assignment of
benefits" to your roofing contractor.
Our advice is to just
say "No Thanks"
We suggest you just
say "No thanks, I don’t have to be in a hurry. I want
someone who is ready to help me get a sound and reliable roof
and not someone trying to push me to an immediate
decision." Or say "I will talk to you next year,"
and watch their reaction.
Listen to what they
are saying to you and ask the question.
Are they watching out
for my interests or are they pressuring me to make a quick
decision to make a sale? We hope you are really comfortable
saying NO. You don’t have to make a rash decision and you do
need all the information available to make a right decision. You
can always call Joe Hall Roofing to understand what your best
options are for your unique situation.
Are they paying people
to put up signs in the yards of your neighbors? Are they
knocking on your door offering services the morning after a
storm? Are they puffing up how big a claim they can get you from
your insurance company?
The roofing industry
is full of fast talkers and smooth operators who can
"negotiate" an insurance claim. This does not mean
they can complete a quality roof. Matter of fact, most roofing
companies have claimed to be local but they only last a year or
so until they move on to the next big storm in another part of
the country, leaving their customer without reliable warranties.
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3.
Beware of
insurance work hustlers
While wearing the disguise of watching out for homeowner’s
interests, insurance work "roofers" have been pulling the
wool over customer’s eyes by performing what is known as assignment
of benefit work.
The offer usually comes to you as a knock on the door. Rarely,
will you be subjected to this sales device if you have actually
called for an estimate.
The scenario starts as a knock on the door accompanied by a well
spoken and compelling offer to get you a new roof fully paid for by
your homeowners insurance company. After a discussion about the
roof, the "solicitor asks the owner to sign a simple looking
document. The "solicitor" states "this is not a
contract" and that is technically correct, but it is for all
practical purposes, a power of attorney for your roof. This process
is known as "assignment of benefit". This allows the
professional "solicitor" the ability to make all decisions
and receive all proceeds in relation to your property insurance
claim!
The good news is that the Public
Insurance Adjuster Law (SB127) of 2003 outlawed this
practice. Click here
to read the exact statute.
The bad news is that storms bring out the best and the worst in
people. Crafty people watching out for their own interests will
always gather after a storm and be ready to take advantage of owners
who are anxious or frustrated about getting storm damage repaired.
Please be aware of any solicitation at your door and evaluate it by
how you feel that party is watching out for your interests. Check
out our list of suggested ways to pick out a contractor. Storm
damage can be traumatic but being beat up by insurance work hustlers
hurts even worse. Take your time to make decisions. Verify who will
be working on your roof. Make sure they have a history in your
community for putting on reliable roofing not just being really nice
and friendly. Always remember, Joe Hall Roofing is here to help you
understand the facts and help you cut through the confusion. Feel
free to call us any time you have a question.
What should you look for in a contract?
Read your contract over very carefully and make sure you get a
clear understanding of every part of the contract before you sign.
You don’t have to be in a hurry, and don’t let anyone push you
into a precipitous decision. The more detail the better- sizes,
quantities, test standards, detail work specifications- all are an
important indicator of intentions. Only sign a contract if it has a
specific price written.
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4. Make
sure you evaluate "impact resistant roofing".
Impact
resistant roofing greatly reduces your vulnerability to
damaging hail. You can virtually stop the hail damage cycle with
impact resistant roofing.
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This can vary from 1
to 2 percent of the value of the coverage. Some homeowners have
a $1000 deductible, some have less.
How old is your
existing roofing and how does your homeowners handle
depreciation of your roofing materials?
This can be critical
to the adjustment you receive when you need a new roof. Make
sure there are no such surprises in your homeowners coverage.
Typically
"depreciation" is a recoverable expenditure, if you
spend all of the allocated funds. If you do not do the level of
work specified by the insurance company, the amount of
depreciation will remain with the insurance company.
Just remember, roofers
are not all the same. Many will sell you a solution that is good
for them and not good for you. There are myriad ways to create
future roofing problems. You don’t
want this experience. Pick out a quality contractor and
eliminate roofing stress from your future.
We are always ready to
help with questions.
Look around our site,
we have gathered lots of resources intended to make our
community smarter shoppers for roofing work. If you ever have
questions, feel free to contact us by email, by phone, to get
answers. We might not get to work for you, but we still don’t
want you doing something that is not good for you.
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